F.A.Q.

Frequently Asked Questions

Can I build a whole team with Remote Hero?

After successfully integrating one of our heroes into your team, we can certainly discuss expanding and building a fully functional team to meet your company needs. Our goal is to provide you with top talent that contributes significantly to your business objectives.

Can Remote Hero really present a good candidate in just a few days?

Indeed, we can! The high volume of workers applying to Remote Hero daily, coupled with our sophisticated vetting processes, enables us to maintain a readily available pool of top-tier talent. This helps us to promptly cater to your needs.

How does Remote Hero match me with the right worker?

We understand the intricacies of matching the right talent with the right company. We take the time to understand your needs and company culture, then match you with our pre-vetted top talent.

How can I be sure these workers are good?

Our stringent vetting process ensures we only engage top-performing workers. This includes world-class online assessments, rigorous interviews, and reviews of their past work experiences. We do this to ensure only the best talent is offered to our clients.

Who handles payments to the workers once I hire them?

We take care of that for you. We manage all cross-border wires, international regulations, and fees, so you can focus on your business. Regardless of the workers location, we ensure timely payments every month. You simply receive an invoice from our US-based LLC via Stripe, and if you want to utilize a credit card there is a 3% processing fee.

What's Remote Hero’s process?

Our process is designed to be efficient and straightforward. We start by understanding your requirements, then present you with pre-vetted workers that align with your needs. You conduct interviews and choose the best fit for your team. We stay in the background handling administrative tasks such as invoicing, leaving you to focus on direct collaboration with the workers.

Do Remote Hero’s workers operate within my time zone?

Indeed, all our talented professionals are based in Latin America, ensuring they function within the Eastern Standard Time (EST) zone, or at most, just an hour or two apart. This ensures smooth collaboration and communication during your business hours.

Can I try this out with just one remote worker?

Absolutely! In fact, we recommend starting with a single worker. This approach allows us to gain a comprehensive understanding of your requirements, company culture, and processes. It also provides us with an opportunity to demonstrate the quality of our service on a smaller scale before scaling up.